Shipping & Delivery

At PawfectCo, we carefully prepare and package every piece of dog apparel to ensure safe and timely delivery to pet families around the world. All items are fully inspected before shipping for quality and condition.

1. Order Processing Time

Orders require 1–3 business days for processing, quality inspection, and packaging. Processing time excludes weekends and public holidays.Please note that processing may be slightly extended during holiday seasons, flash sales, and high-volume periods. We will ship your order as quickly as possible.

2. Shipping Time & Regions

We offer worldwide tracked shipping for all pet clothing and accessories. Estimated delivery times are shown below:

United States / Canada: 7–15 business days
Europe / United Kingdom: 8–18 business days
Australia / New Zealand: 10–20 business days
Other Countries Worldwide: 12–25 business days

Once your order has shipped, you will receive an email with an official tracking number to monitor delivery progress.

3. Shipping Rates & Free Shipping Threshold

Standard flat-rate shipping applies to all regular orders below the free shipping threshold.

Free Worldwide Shipping: All orders over $49 USD qualify for free standard shipping. No coupon code is required — the discount will be automatically applied at checkout.

4. Customs Duties & Import Taxes

International shipments may be subject to local customs fees, import taxes, or duties depending on your country’s policy. These additional charges are the customer’s responsibility.PawfectCo is not liable for customs delays, package holds, or local import fees incurred during international delivery.

5. Delivery Delays & Exceptions

We cannot guarantee fixed delivery dates and are not responsible for delays caused by uncontrollable external factors, including weather conditions, public holidays, customs inspections, and courier logistics delays.If your package is significantly delayed or shows abnormal tracking status, please contact our support team for assistance.

6. Order Tracking Instructions

After dispatch, you will receive a confirmation email containing your tracking number and tracking link. You can check your shipment status online anytime until delivery is completed.